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Our Network & Infrastructure

Network Operations

 

Located in the heart of Makati City, Philippines, with a redundant network backup in downtown Orlando, our data center has had many advantages available but it was all hard work to get started. In the end, there is nothing like being able to say that we own all of our own equipment. Our 100% Cisco and Linux powered network was built and is maintained by our technicians. When a problem arises, our tech's are the ones to respond.

 

Data Center

75% of web hosting companies do not have their own Data Center and have no access to their servers without the assistance of a 3rd party. If an issue ever arises, we can physically go to the server within 10 minutes and address the issue without relying on someone else. That is priceless and peace of mind for you, the client. Situated in Kissimmee Florida we are connected via three internet pipes which connect your VPS server to the rest of the world. Unlike other ISPS which may have a series of T1's (1.544mbit/sec), our connection to the internet comprises of a full OC-12 (655mbit/sec) SONET connection to UUNET, as well as a gigabit ethernets (1000mbit/sec each) to Time Warner Telecom.

We offer Ultra Fast Servers connected via Redundant, High-Speed Fiber-Optic Backbones from Tier 1 Bandwidth Providers. Time Warner communications -- Time Warner Telecom is rated the #1 Commercial ISP in the USA by Network Magazine. Their massive network infrastructure, with over 17,000 route-miles of fiber, allows peering with a high percentage of Residential connections (Your customers!). UUnet fiber- UUNET with over 98,000 route-miles of fiber connecting 87,000 buildings, it is by far the largest and fastest fiber-data network on the planet! Cisco powered network- Our Cisco Certified network Engineers are ON-SITE 24/7 to handle any network issues that may arise (i.e. Denial of Service attacks, connectivity issues, etc).

 

Security

Access to the data center floors is restricted to those holding military grade pass cards. Furthermore, complete access to our floor is only permitted by allowance from the security guards at the front desk, around the clock. You can be safe in the knowledge that only a handful of highly trained, level-three technicians will be allowed within close physical proximity to your server.

 

Equipment

All of our routers and switches are made by Cisco. Cisco is a tried and true manufacturer and we use nothing but the best, so Cisco is our only choice for all network hardware. We have made major and wise investments with them because we feel that using industry leading equipment that has a proven track record is the best choice, and is well worth the extra expense.

 

Power

The power systems in our data center are designed to run uninterrupted even in the unlikely event of a total power outage. All servers are fed with conditioned UPS (Uninterruptible Power Supply) power that will run if utility power fails. The UPS power subsystem is "N+1" redundant with instantaneous fail over in case the primary UPS fails.

 

Environment

Our data center's HVAC (Heating and Ventilation Air Conditioning) system is "N+1" redundant to ensure that - even in the event of an entire HVAC system failure - there is a duplicate system on standby to take over. An advanced fire-suppression system is in place to prevent any fire from spreading - in the unlikely event that one could start. All cables to servers and routing equipment are securely tied down, and cable racks suspended from the ceiling provide dual routes for all cables.This is so in the event that all cables on a cable rack are cut or burned, packets of data will automatically be routed to a second set of cables on the other side of the data center.

 

Climate Control

We have 4 Data Aire air conditioning units that provide optimal conditions for equipment operations. Climate control means that the air conditioning units monitor the temperature outside of the building and compare it to the temperature inside of the building. Of course, it is much more complicated than that description. Basically the important factors are that the temperature is maintained at a balance of the two, and also the humidity, airflow, and cleanliness of the air is monitored.


Expertise

We invest a significant amount of time and money into our staff to make sure that they are knowledgeable and are capable of helping and handling our customers with patience and care. They also invest a great amount of time and care into us, knowing that they are working with a company that places people first and affordable pricing to get their dreams online. A company is only as good as the people who manage it. A network is only as good as the people who manage it. It all takes teamwork, and expertise.

Our entire staff works IN-HOUSE and within working distance of our equipment. While our competitors need to dispatch an admin 20 miles to repair a server problem, we have it fixed within minutes! Do not trust your uptime to a company that does not have PHYSICAL ACCESS TO THEIR EQUIPMENT.

 

Monitoring

That talented staff we speak of works around the clock to ensure that our network is operating at the most optimum state. We continually review our collected statistics and with very precise care and attention. We closely watch for traffic trends so that we can react with the proper routing adjustments and bandwidth additions. We choose to have a monitoring system projected on an entire wall and viewable at all times by anyone who walks into our offices.

 

Server Specifications

Processor Information
 

Vendor: Genuine Intel
Name: Intel(R) Xeon(TM) Dual CPU 3.06GHz
Speed: 3068.278 MHz
Cache Size: 512 KB