Terms of Service
and Agreement
1. Fees due to TurfSite
Computing, Inc. for its Website
and Email Hosting services will
be the responsibility of the
customer. Not withstanding that
the customer disputes the same
for any reason.
2. TurfSite Computing, Inc.
will send the subscriber bills
thru Electronic Mail for
services at regular intervals.
The subscriber may request, at
any time, information of his
outstanding balance through
sales@turfsiteph.net or via
SMS number 0916.320.1513
3. Subscription fees and all
other charges shall be payable
on or with such period of time
as stated in the billing
statement(s) issued by TurfSite
Computing, Inc. to the
subscriber. Cash and/or cheque
payment(s) shall be remitted to
name Banks inclusive in the
billing statement and must be
made in favor of Robert Reyes.
The Subscribers shall pay for
his/her services charges and
fees and any balance left
thereafter to service fees and
traffic charges on or before
regular date (the Regular Due
Date). TurfSite Computing, Inc.
shall inform the Subscriber of
his regular due date in the
first bill, it shall be the
responsibility of the Subscriber
to know his/her outstanding
balance and effect payment,
without need of further demand,
on or before the Regular Due
Date.
3. The Subscriber must inform
TurfSite Computing, Inc. in
writing, of any changes in
billing address.
4. TurfSite Computing, Inc.
may suspend, redirect, and
temporarily or permanently
discontinue the service of any
subscriber for failure to pay
any amount due to TurfSite
Computing, Inc. on or before Due
Date. Such suspensions,
redirection or disconnection
shall be without prejudice to
any action available to TurfSite
Computing, Inc. under other
portions of this Agreement or in
law equity in order to recover
all sums due and damages
suffered by TurfSite Computing,
Inc. for such non-payment.
5. TurfSite Computing, Inc.
reserves the right to
suspend/deactivate a
server/website offline as soon
as it is past due. Payment for
the service is due on the first
day of the billing cycle. Please
email
sales@turfsiteph.net if you
are uncertain as to what your
billing cycle is. Once a
server/website is delinquent and
has been suspended/deactivated,
there will be a Php100
reactivation charge to
unsuspend/activate the
server/website online. Once a
server/website has been
suspended/deactivated for more
than 7 days, TurfSite Computing,
Inc. reserves the right to reuse
the server/space for another
customer. If, at this point, the
customer wishes to be re-setup,
they will be responsible for
paying a Php500 reactivation fee
and will not have any of their
old data backed up.
6. The minimum sign-up period
for all packages is one (1) year
from the date of activation.
This is subject to automatic
renewal (with a minimum period
of one (1) year) every year
thereafter unless the account is
terminated in writing at least
30 days before the expiration
date. Requests received from 1st
day to the 25th of the month,
effectivity date of termination
will be end of current month.
Requests received from 26th
until the end of the month,
effectivity date of termination
will be end of succeeding month.
In case of pre-termination,
an administrative fee equivalent
to the monthly fee for the
balance of the 12 month period
will be added in the last
billing unless the reason for
pre-termination is directly
attributed to TurfSite
Computing, Inc.
In the event of termination,
without prejudice to any other
remedies available to TurfSite
Computing, Inc., the customer
shall be liable for all fees up
to the date of termination. The
amounts payable by the customer
upon termination shall be
payable within thirty (30) days
of the relevant date of
termination.
For non-payment, TurfSite
Computing, Inc. reserves the
right to temporarily suspend the
service to the customer with
prior written notice.
Renewal of
domains must be done at least 30
calendar days prior to its
expiration date.
7. A set reconnection fee of
Php500 shall be charged by
TurfSite Computing, Inc. for
disconnected account. Further,
all outstanding amounts due from
the customer shall all be
demanded prior to reconnection.
TurfSite Computing, Inc. shall
effect reconnection one (1) to
two (2) working day(s) upon
settlement of subjects’ amounts.
8. The National
Telecommunications Commission
(NTC) allows 48-hours period in
which to resolve outages or
service interruptions that the
users’ reports without the grant
of an interruption allowance.
Rebates equivalent to total
computed amount will be credited
to subscriber starting 48 hours
after each day that the facility
remains unoperational. Credit
will not be granted in cases
where the interruption is
directly attributable to
equipment supplied or installed
by the customers or other
factors(s), which are beyond
TurfSite Computing, Inc.’s fault
or negligence.
9. For any upgrade/downgrade,
a written notice from the
customer shall be required. All
requests will take effect on the
1st day of the succeeding month.
On downgrades, the first
request is free. For succeeding
downgrades, an administrative
fee of Php200 will be charge to
the customer.
10. TurfSite Computing, Inc.
does not cover the customer’s
internet connection set up as
well as related tasks concerning
the said service. All
equipments/Software necessary to
make connection such as but not
limited to routers, hubs,
modems, telephone lines
(including leased lines),
computers, internal cablings,
fees for Systems
Interrogators/Solution Provider,
etc. shall be for account of the
customer.
The customer will also be
responsible for the set-up or
configuration and maintenance of
its equipment for access to the
internet.
TurfSite Computing, Inc.
shall provide free of charge
installation and configuration
support of the customer’s email
accounts related to the Email
hosting service provided by
TurfSite Computing, Inc.
Installation of other
applications will be the
responsibility of the customer.
11. TurfSite Computing, Inc.
shall not be liable when
subscribers receive harassment
in all forums thru the Internet,
such as unsolicited/bulk mail,
including “Junk Mail” or other
advertising materials to
individuals who did not
specifically request such
material or so called “E-mail
Spam” and Malicious emails,
chain letters, fraud bank, or
pyramid schemes whether the
recipient requested it or not
and other events arising from
the said materials are not the
responsibility of TurfSite
Computing, Inc..
12. The customer will be
solely responsible for the web
mail access and email accounts
issued by TurfSite Computing,
Inc. The customer should take
all measures as may be necessary
to protect the secrecy of the
USER ID and/or password and
shall not reveal the same to any
person(s).
13. The customer hereby
agrees to maintain confidential
all information relevant to the
provisioning of the Website
Hosting and Email services, and
not to disclose to anybody any
provisions of the Terms and
Conditions for the duration of
the agreement. TurfSite
Computing, Inc. reserves the
right to amend this Agreement at
any tie with our without prior
notice including a change in the
rates and other value-added
services or special features.
14. It is the customers
responsibility to keep their
contact information up to date.
And use a contact email address
that is not associated on their
domain name that is hosted with
us, or email accounts hosted on
their web server. It is always
suggested that clients have
emergency accounts with a yahoo
or hotmail system. This will
also ensure that when you submit
a support ticket that you will
be able to get a reply.
15. The customer is
responsible for maintaining a
backup copy of customer's files
elsewhere to ensure recovery in
the event of loss or damage to
customer's files. At customer
request TurfSite Computing, Inc.
may make periodic backups of all
files, but makes no guarantees
of any kind, either expressed or
implied, as to the integrity of
these backups. Should the file
loss be due to some error on the
part of TurfSite Computing,
Inc., TurfSitePH will attempt to
recover the files from their
most recent archives at no cost
to the customer. Should the file
loss be due to some action of
the customer, or due to
vandalism brought on by the
customer's negligence of
securing their account, TurfSite
Computing, Inc. will attempt to
recover the files from their
most recent archives. Although
we do create excellent backups
of your data, please do not
completely rely on us. There are
unlikely situations where we
could not be able to reproduce a
backup after multiple system
failures. IT DOES NOT MAKE SENSE
TO STORE ALL OF YOUR DATA ON OUR
SERVERS. Please store a copy of
your critical data on a computer
you are local to.
16. If any provision of this
agreement is contrary to any
applicable law or regulation,
all other provisions of this
agreement will, notwithstanding,
continue in full force and
effect.
17. This agreement shall be
governed and interpreted in
accordance with Philippine laws.
In the event of a lawsuit, venue
shall be exclusively be in the
trial courts of the City of
Makati. The inclusion of twenty
percent (20%) of the amount due
and collectibles as liquidated
damages. 25% by way of
attorney's fees and the cost of
the suit shall be imposed on the
party at fault.
18. All notices provided for
herein (other than routine
communications concerning the
services to be provided
hereunder) must be in writing
and shall be effective when
receive by other party.
Notes: We DO NOT allow IRC
activity of any kind on our
network. This is to protect the
rest of our network and clients.
Torrent or "Bit Torrent"
activity of any type or kind is
strictly prohibited. We also do
not tolerate phishing. Please be guided of the following in relation to Resource Usage:
User may not:
1. Use 25% or more of system resources for longer then 90 seconds.
There are numerous activities that could cause such problems; these
include: CGI scripts, FTP, PHP, HTTP, etc.
2. Run stand-alone, unattended server-side processes at any point in
time on the server. This includes any and all daemons, such as IRCD.
3. Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
4. Run any software that interfaces with an IRC (Internet Relay Chat) network.
5. Run any bit torrent application, tracker, or client. You may link
to legal torrents off-site, but may not host or store them on our
shared servers.
6. Participate in any file-sharing/peer-to-peer activities
7. Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
8. Run cron entries with intervals of less than 15 minutes.
9. Run any MySQL queries longer than 15 seconds. MySQL tables should be indexed appropriately.
10. When using PHP include functions for including a local file,
include the local file rather than the URL. Instead of include("http://yourdomain.
com/include.php") use include("include.php")
11. To help reduce usage, do not force html to handle server-side code (like php and shtml).
12. Only use https protocol when necessary; encrypting and
decrypting communications is noticeably more CPU-intensive than
unencrypted communications.
13. Use of your webhosting account to any sort of illegal website, such as (but not limited to) pornography, illegal numbers game, gambling, etc.
These Terms of Service have
been updated as of: Thursday, 07 October 2010 19:38 | 
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